Frequently Asked Questions (FAQ)

A. GENERAL INFORMATION
1. What is Oak Lodge Sanitary District?
2. What services does OLSD provide?
3. How can citizens make their wishes known?
4. How are important decisions made at Oak Lodge Sanitary District?
B. PRIVATE PROPERTY SANITARY SEWER QUESTIONS
1. Where is my sewer line?
2. I have a clogged drain, who should I call?
3. There is a sewer odor in my house, what should I do?
C. GENERAL AND WASTEWATER TREATMENT PLANT QUESTIONS
1. Are there rats in the sanitary sewer system?
2. Does the Oak Lodge Sanitary District wastewater treatment plant produce biosolids, and what is this product?
3. What is in the District's biosolids?
4. Is Oak Lodge Sanitary District's biosolids product safe?
5. Is the river safe?
6. Is the plant effluent safe?
D. BILLING QUESTIONS
1. What services does my bi-monthly Oak Lodge Sanitary District bill cover?
2. Where can I pay my bill?
3. Can I pay my bill with my credit or debit card?
4. How is my sewer bill calculated?
5. How is my Surface Water Management bill calculated?
6. Who is responsible for the Sanitary Sewer and Surface Water Management charges?
E. SURFACE WATER MANAGEMENT PROBLEMS
1. When did Oak Lodge Sanitary District start its Surface Water Management (SWM) program, and what is its purpose?
2. I don't have storm sewers in front of my house. Why do I have to pay the Surface Water Management charges?
3. What are the various types of surface water problems and who is responsible for dealing with them?
4. I still have a surface water problem at my property. Can you help?
F. PERMITS
1. What types of permits does Oak Lodge Sanitary District issue?
2. How much does it cost to connect to the sanitary sewer system?
3. Who can do the sewer excavation for me?
4. Oak Lodge Sanitary District Sewer Contractor registration: what is it, how can I apply, and how can I get a list of contractors?
5. The County says I need a letter from Oak Lodge Sanitary District. What do I need to do?
6. What is an Erosion Control Permit and why do I need to have one?
7. What is the process for obtaining an Erosion Control Permit?

OLSD Information: FAQ

Oak Lodge Sanitary District • 14611 SE River Road, Oak Grove, OR 97267-1198 • Telephone 503.653.1653 • Fax 503.653.0586 • Contact Us
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